Privacy Policy

At indian-lfg.com, we are fully committed to protecting and respecting your privacy. This Privacy Policy outlines our principles and practices concerning the collection, processing, and storage of your personal data. Our operations are designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We adopt a privacy-first approach, ensuring transparency, control, and security at every stage of your interaction with our platform.

1. Scope of this Policy and Data Controller Responsibility

This Privacy Policy applies to all users accessing or interacting with the website indian-lfg.com. The data controller responsible for the processing of personal information as described in this document is Indian-LFG, which can be contacted at [email protected]. By accessing and using our website, you acknowledge and consent to the collection and use of personal information in accordance with this policy.

2. Categories of Personal Data Processed

We only collect personal data necessary for the operation and enhancement of our services. The categories of data we may collect include:

a. Usage Data
Information such as your IP address, browser type, operating system, referring URLs, page views, access times, and navigation paths. This data helps us understand how users engage with indian-lfg.com.

b. Account Data
When you register an account, we may collect your full name, email address, phone number, mailing address, and login credentials to provide account-level functionality.

c. Profile Data
Information associated with your activities and preferences such as purchase history, user behavior, and selected interests tied to your profile.

d. Communication Data
Records of communications between you and indian-lfg.com, including support requests, contact forms, email correspondence, and any other user-service interactions.

e. Technical Data
Information related to your device, such as device type, operating system version, screen resolution, language settings, and system configurations to ensure optimized functionality.

f. Transaction Data
Details pertaining to payments and transactions, including billing addresses, purchase amounts, delivery instructions, and associated metadata.

g. Preference Data
Marketing and communication opt-in choices, language preferences, and product or content interests you express through site interactions or forms.

3. Legal Bases for Data Processing

We process your personal data under one or more of the following legal grounds:

– Contractual Necessity: To fulfill obligations under a contract with you, such as maintaining your account and processing transactions.
– Legitimate Interests: When processing is necessary for our legitimate operational interests, including site security, user support, and analytics—provided these interests do not override your rights.
– Consent: Where required by applicable law, we obtain your explicit consent for data processing, particularly in relation to direct marketing or the use of non-essential cookies.
– Legal Obligation: To comply with legal obligations, such as recordkeeping and fraud prevention.

4. Your Rights Under Data Protection Laws

You may exercise the following rights in relation to your personal data:

– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where it is no longer necessary or where your consent has been withdrawn.
– Right to Restriction: Request restriction of processing in certain circumstances.
– Right to Data Portability: Receive your data in a commonly used and machine-readable format and transmit it to another data controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time without affecting lawfulness of prior processing.

You can exercise these rights by contacting us at [email protected].

5. Security Measures

We implement technical and organizational measures to safeguard your data, including:

– End-to-end encryption for data in transit and at rest.
– Access controls with role-based permissions.
– Firewalls and intrusion detection systems.
– Regular data backups utilizing secure storage.
– Staff training and confidentiality undertakings.
– Routine audits and vulnerability assessments.

6. International Data Transfers

Wherever possible, your data is stored and processed within your region. If personal data is transferred outside of your jurisdiction (e.g., to third-party service providers located in countries outside the EU or California), we ensure appropriate safeguards are in place. These include Standard Contractual Clauses (SCCs) and binding commitments to maintain privacy compliance consistent with applicable laws.

7. Data Retention

We retain personal information only for as long as necessary:

– Account and Profile Data: Retained for the duration of your account and up to 12 months thereafter for administrative closure.
– Communication Data: Retained for 24 months following the last interaction.
– Transactional Data: Retained for a minimum of 7 years in compliance with financial regulation.
– Technical and Usage Data: Maintained for up to 18 months for site performance and improvement purposes.
– Marketing and Preference Data: Retained until you withdraw consent or opt-out.

8. Cookie Policy

indian-lfg.com uses cookies to enhance user experience and analyze traffic. Cookies fall into the following categories:

– Essential Cookies: Required for site functionality (e.g., authentication).
– Functional Cookies: Enhance personalization and remember user choices.
– Analytics Cookies: Collect anonymized usage data to improve website performance.
– Performance Cookies: Monitor system stability and loading times.

These cookies may be delivered by third-party providers such as analytics platforms or functionality services.

9. Cookie Management and Compliance

We adhere to GDPR and CCPA requirements for cookie use by:

– Displaying cookie banners with affirmative opt-in mechanisms.
– Allowing users to manage cookie preferences at any time via a dedicated Cookie Settings page.
– Enabling Do Not Track (DNT) browser settings when appropriately configured.
– Logging cookie consent records for audit and legal purposes.

You can modify your cookie settings directly through your browser or via controls provided on our website.

10. Children’s Data Protection

indian-lfg.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that a user is under 13 and has provided us with personal data without verifiable parental consent, we will promptly delete such information. If you are a parent or guardian and believe your child has provided personal data, please contact us at [email protected].

11. Changes to This Policy

We reserve the right to modify this Privacy Policy as needed to reflect legal, regulatory, or technical changes. We will notify users through our website or direct communication where appropriate. Continued use of indian-lfg.com after such changes constitutes acceptance of the updated policy.

12. Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

We are committed to protecting your data and upholding your privacy rights under all applicable data protection regulations.